Experiencing problems? Try these troubleshooting steps.

Naming your VideoAsk organization

When you create an account on VideoAsk, it'll be called My organization by default. If you want to change the name to make it a little more personal to you or your business, just follow the steps below. 

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⚠️ Important: Your VideoAsk organization name will appear in invitations to team members.

1

From your VideoAsk account, click the Account & Org settings icon to open your user menu.

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2

Select Overview.

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3

Click Set a name for your organization (or Update name if you've previously set a name).

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4

Enter your chosen name and click Submit.

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5

You'll see the updated organization name in the top left corner of your VideoAsk account.

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 💡Tip: Learn more about managing your VideoAsk organization.

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